Privacy Policy

Effective Date: 2026/05/30

At BMI Electrical, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

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1. Information We Collect

We may collect the following information when you interact with us:

• Full name
• Contact number
• Email address
• Physical address (when required for service delivery)
• Service requests or project details
• Any information submitted via contact forms or direct communication

We only collect information that is necessary to provide and improve our electrical services.

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2. How We Use Your Information

Your information is used for purposes including:

• Providing electrical services and quotations
• Responding to enquiries and service requests
• Scheduling and managing appointments
• Communicating updates regarding your service
• Improving our customer service and website experience
• Meeting legal or regulatory requirements

We do not sell or rent your personal information to third parties.

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3. Data Protection and Security

We take appropriate technical and organisational measures to protect your personal data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

Only authorised personnel have access to your personal information, and it is stored securely.

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4. Sharing of Information

We may share your information only in the following cases:

• With trusted service providers assisting in operations (e.g., hosting or communication tools)
• When required by law or legal process
• To protect the rights, safety, or property of BMI Electrical or our clients

All third parties are required to handle your information securely and responsibly.

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5. Cookies and Website Tracking

Our website may use cookies or similar tracking technologies to:

• Improve website functionality
• Analyse site traffic and usage patterns
• Enhance user experience

You may disable cookies in your browser settings if preferred.

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6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (where legally applicable)
• Withdraw consent for communications

To exercise these rights, contact us using the details below.

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7. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

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8. Changes to This Policy

BMI Electrical may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

BMI Electrical
📍 1995 Nairobi St, Klipfontein View, Midrand, 1685
📞 078 137 4518
📧 info@bmielectrical.co.za